Frequently Asked Questions

What is a Fresh Water District?

A Fresh Water Supply District (“District”) is a political subdivision of the State of Texas that functions, much like a city, to construct and maintain all public water, sanitary sewer, storm drainage, and road infrastructure within Paloma Creek. There are five Districts inside Paloma Creek, consisting of Denton County Fresh Water Supply Districts 8-A, 8-B, 11-A, 11-B, and 11-C. Each District has a governing body that is composed of five directors, who are elected by the voters within the boundaries of that District.

The directors’ duties are similar to that of a city council; they manage the business affairs of each district. The directors hire independent lawyers, civil engineers, financial advisors, and accountants to assist in the areas of their expertise. Each District has the authority to levy an ad valorem tax (property tax), to alleviate the costs of constructing and maintaining the public water, sanitary sewer, storm drainage, paving infrastructure within Paloma Creek. The current District tax rate is $2.89592 per $100 of assessed value. Paloma Creek residents’ tax bills will reflect the following taxing entities: Denton County, Denton ISD or Little Elm ISD, and the Denton County Fresh Water Supply District within which you reside.

Who Provides the Water to Paloma Creek?

The Districts deemed it economical for Mustang Special Utility District (“Mustang”) to operate and maintain the Districts’ water and sewer facilities, including reading meters and issuing the monthly water bills on behalf of each District. Mustang can be reached by phone at (940) 440-9561, or on the web at www.mustangwater.com.

The Districts purchase treated drinking water from the Upper Trinity Regional Water District (“UTRWD”), which also provides water to over 21 cities and towns, and numerous districts throughout the surrounding area. UTRWD has one of the only treatment facilities in the State of Texas that uses both charcoal and osmosis to enhance the purity of the water. The wastewater (sewage) from Paloma Creek is piped to a brand new, ultra modern, treatment plant that is also operated and maintained by UTRWD. For more information about UTRWD, please visit www.utrwd.com.

Who Provides Electric and Gas Service to Paloma Creek?

CoServ Electric and CoServ Gas provide electric and gas service to Paloma Creek. CoServ Electric is the second largest cooperative in Texas and serves more than 100,000 members. Since it is a cooperative, residents are required to use them for electric service. CoServ Gas provides gas service to most lots within Paloma Creek. Please check with your sales counselor regarding gas availability or call CoServ. You can reach CoServ Electric and CoServ Gas by calling (940) 321-7800, or visit www.coserv.com.

Who Provides Fire and Police Protection to Residents of Paloma Creek?

The City of Aubrey’s Fire Department provides fire protection to Paloma Creek. The Paloma Creek developer, in cooperation with adjoining developers, built a brand new, state-of-the-art fire station located at the Northwest corner of Navo Road and US Hwy. 380. Currently, this station is equipped with (3) Full-time Firefighter-Paramedic/EMT personnel 24 hours a day/ 7 days a week. The station also has (1) Part-time position available for staffing 7 days a week from 7a-7p. Volunteer firefighters are utilized as their availability allows. Navo Fire Station currently houses (2) Fire Engines, (1) Brush Truck and (1) MICU (Mobile Intensive Care Unit) Ambulance.

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